Shipping policy
Shipping Policy
Thank you for shopping with Jonan Savex & Co!
Processing time Orders are processed within 1-3 business days after payment is confirmed.
Shipping times
- Australia: 7-15 business days
- International: 14-30 business days
Shipping times are estimates and may vary due to supplier location, customs, or carrier delays.
Tracking Once your order is shipped, you'll receive a tracking number via email so you can follow your delivery.
Customs & duties International orders may be subject to customs fees or import duties charged by your country. These are the responsibility of the customer.
Lost or delayed orders If your order hasn't arrived within the estimated timeframe, please contact us at welcome@jonansavexandco.com.au and we'll investigate promptly.